FAQ
1. How can we trust your product range?
Our entire product range comes from UK manufactured suppliers, that have British GMP and FSA certification, to ensure the quality of our goods are of the highest order.
The Captain Pure team spend a rigorous amount of time immersing ourselves into the current, as well as upcoming supply chain. Only when we have found great benefit, would we ever consider providing such products to our customers.
2. What are Medicinal Mushrooms? Will they get me high?!
In the UK, there has been a general movement towards alternative health products. In particular, there has been a gradually growing movement towards Medicinal Mushrooms...
Medicinal Mushrooms are an extensive range of special Mushroom-Fungal species, that have proven benefits to human health. Backed through decades of peer-reviewed studies, across the Far-Eastern World, as well as numerous Universities of the West.
Some notable benefits reported from these special little fungal fellas:
- Anti-Cancerous
- Anti-Microbial, for positive Gut Health
- Pro-Neurological, protective against Neurological disorders (such as Parkinson's, Dementia and Alzheimer's)
- Varied sources of micronutrients
As we will uncover further in our blog series, the range of Medicinal Mushrooms present a really exciting opportunity for existing health ailments, as well as pro-active wellbeing!
3. Can we use Pharmaceutical Products with your Organic Range?
As every condition and pharmaceutical product contains their own circumstances, we recommend you speak to your relevant Health Practitioner, to ensure no unwanted side effects or contraindications occur.
While there appears to be no notable side effect from our entire product range, it is important never-the-less to ensure your unique circumstances do not place you under any duress or risk from using these products.
4. What is CBD?
CBD, short for cannabidiol, is a natural compound found in the hemp plant. It is one of the many cannabinoids present in hemp and is known for its potential therapeutic benefits.
5. What are the benefits of CBD?
CBD has been reported to have various potential benefits, including:
- Relieving pain and inflammation
- Reducing anxiety and stress
- Promoting relaxation and better sleep
- Supporting overall well-being
6. Are your CBD products legal?
Yes, our CBD products are legal as they are derived from hemp and contain less than 0.3% THC, which is the psychoactive compound found in marijuana. Our products comply with all legal regulations of the UK.
Our CBD range manufacturing process extracts all psychoactive THC contents, to ensure you have CBD, at it's full spectrum, without any worry of 'getting high'.
7. How should I use CBD products?
It's always best to start with a low dosage and gradually increase as needed. With this being said, some scenarios we would recommend for CBD:
- You may want to take some CBD oil at night-time, to aid with sleep
- CBD can be a great Anti-Anxiety agent. Taking our 10mg CBD Gummy Bears with you to your next picnic outing can be a great aid to help enjoy the British Outdoors without any nervousness!
- As a muscle relaxant, you may want to take the CBD Soft-gel with your morning or evening vitamin regiment. Keeping a cycled dose of CBD can aid the muscle-recovery and regeneration process.
8. Are there any side effects of using CBD?
CBD is generally well-tolerated, and serious side effects are rare. However, some individuals may experience mild side effects such as dry mouth, drowsiness, or changes in appetite.
If you have any concerns, we recommend consulting with a healthcare professional before using CBD products.
9. Do your products undergo third-party testing?
Yes, we prioritize the quality and safety of our products. All our CBD products undergo rigorous third-party testing to ensure they are free from contaminants and meet our high standards of quality.
Our entire product range is manufactured in the UK, with certifications from the FSA, as well as the GMP.
10. Can I use CBD products while taking other medications?
If you are currently taking any medications, we recommend consulting with a healthcare professional before using CBD products. CBD may interact with certain medications, and it's important to ensure there are no potential adverse effects.
11. Do you ship internationally?
At the moment, we only ship within the United Kingdom.
To our international viewers: Standby... We will be making our ways to you very soon!
12. What is your return policy?
If you are not satisfied with your purchase, please contact our customer support team, and they will assist you with the return process.
Due to the nature of our products being consumables, we can only accept returns and refunds when there has been:
1. A incorrect order: the items you have do not match the items you have ordered
2. A product defect: Without any tampering, your product has a clear defect
13. How can I contact your customer support?
You can reach our customer support team by emailing support@captainpure.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.